Center and Chantress Seba are trading names of Spirit Sound Ltd. (the “Company”) respects the privacy concerns of the users of centerseba.com, and the services provided therein (the “websites”). The Company thus provides this privacy statement to explain what information is gathered during a visit to the websites and how such information may be used.
Spirit Sound Ltd. is committed to protecting and respecting your privacy. We want you to understand how we collect and use information about you. We also value your comments in this regard.
The privacy notice describes to you:
who we are
what personal data we collect and store about you, and how we collect it
why we collect personal data and what we do with it
the categories of third parties with whom we share your personal data
how we retain your information and keep it secure
your rights and how to exercise them
how to contact us
1. Who are we?
For the purposes of data protection law, the “controller” is Spirit Sound Ltd, a company incorporated and registered in England and Wales under company number 15137543 and having its registered office address at 99 Long Street, Middleton, Manchester, M24 6UN United Kingdom. Spirit Sound Ltd trades as ‘Chantress Seba’, ‘Center’ and ‘Center Seba. You may contact us at: hello@centerseba.com.
As controllers, we are responsible for and control the processing of your personal data. We are registered as a data controller with the Information Commissioner’s Office, the UK’s supervisory authority for data protection matters.
If you would like to contact us about this notice, including if you wish to receive further information about any aspect of it, our details are as follows:
E-mail: hello@centerseba.com.
Post: Data Protection Officer, Spirit Sound Ltd. 99 Long Street, Middleton, Manchester, M24 6UN United Kingdom.
2. What information do we collect from you?
In the course of our business, which is the sale of digital content online and tickets for events, we collect the following personal data when you provide it to us:
personal details, such as
name and title
username
gender
date of birth
contact data, such as
delivery address
billing address
e-mail address
telephone and mobile number(s)
image data, namely
Photographs (if we are taking pictures during an event and you have not objected to us doing so)
biographical data from job applications and CVs, such as
institutions attended
academic and other results gained
employment history
any other personal information you provide
payment card details
transaction data, such as
details about payments to and from you
details of products and services you have purchased from us
technical data, such as
internet protocol (IP) address
your login data, browser type and version
time-zone setting and location
browser plug-in types and versions
operating system and platform and other technology on the devices you use to access our websites
profile data, such as
username and password
orders made by you
your preferences
feedback and survey responses
usage data, such as
information about how you use our websites, products and services marketing data, such as
your preferences in receiving marketing and communications.
We do not knowingly collect “special category” personal data. This is a special type of sensitive data to which more stringent processing conditions apply and comprises data concerning your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation, and genetic data and/or biometric data.
We also do not collect information about criminal convictions or offences.
3. How do we collect personal data?
We obtain personal data from sources as follows:
directly from you when you interact with us, for example, when you
create an account
buy our products at a workshop event or online
sign up to our mailing lists
request information
write to us
phone our customer services team (since your call may be recorded for training, fraud prevention and investigation purposes)
enter a competition
take part in a survey
give us feedback or post comments or reviews
apply for a job or send a CV
from customers, if you provide your details with an order or a wish list: if you are providing another person’s details, please ensure you have that person’s explicit consent to do so
4. How do we use your personal data?
Introduction
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
to allow you to register an account
to perform a contract we are about to enter into or have entered into with you
if it is necessary for our legitimate interests (or those of a third party) and these are not overridden by your own rights and interests
where we need to comply with a legal or regulatory obligation
Lawful processing
To process personal data, we must have a lawful reason (sometimes called a lawful basis). We always ensure that this is the case, and we set out our lawful bases below – but please note that more than one may apply at any given time: for example, if we inform you of changes to our privacy notice, we may process your personal data on the ground of complying with the law and on the ground of legitimate interests.
We will use your personal data only for the purposes for which we collected it unless we fairly consider that we need it for another reason that is compatible with the original purpose.
Please contact us if you would like more information on this, and on situations in which more than one lawful basis applies.
Contractual Necessity
If you are our customer or applying for a job, we will process your personal data for the following purposes, on the legal basis that it is necessary for us to provide our products and services to you:
purposes, on the legal basis that it is necessary for us to provide our products and services to you:
to enable us to carry out our services
to identify you
to respond to your inquiries
to allow you to register an account or set up a wish list
to the extent necessary to provide you with the information you have requested about our products and services before you decide to purchase them
to provide our products and services, including enabling them to be delivered to you and contacting you about your order (for example, regarding availability)
to carry out billing and administration activities, including refunds and credits
to evaluate your job application and take any next steps, and to evaluate your suitability for roles where you have asked to be considered for future opportunities.
Of course, you are not obliged to provide us with any of this information, but if you choose not to, we may be unable to provide the product or service that you have requested.
Legitimate Interests
We process your personal information for our legitimate business purposes, which include the following:
to conduct and manage our business
to identify suspicious purchasing activity (for example, where a card has been used for high-volume and/or high-value purchases or where cardholder and delivery addresses differ) – however, we do not make automated decisions based on such profiling
to ensure our websites and systems are secure (for example, by conducting security penetration tests on our websites to ensure our security tools are effective)
to personalise your web experience – for example, by tailoring our products and offers to you
to allow you to review a product you have purchased
to analyse, improve and update our services for the benefit of our customers
to deal with complaints
where you have purchased from us, to let you know about our products, services, promotions or events that we consider may be of interest to you (and which may be tailored to your interests as construed from your purchase history).
We do this only where you have provided us with a preferred means of contact for this purpose. We carry out this processing on the legal basis that we have a legitimate interest in marketing our products and services, and only to the extent that we are permitted to do so by applicable direct marketing laws.
You can opt out of receiving this information by unsubscribing from our emails, or by contacting us as set out in Section 1 above.
Whenever we process your personal data for these purposes, we ensure that your interests, rights and freedoms are carefully considered.
Compliance with laws
We may process your personal data to comply with applicable laws (for example, if we are required to cooperate with an investigation under a court order).
Consent
If you have never purchased from us or have not purchased from us for a long time, but have given us your explicit consent to hear from us about our products, services, promotions or events that we consider may be of interest to you, we will contact you by post or email (according to the contact preference you have provided). You have the right to withdraw consent to marketing at any time.
5. Do we share your personal data?
We understand the importance of your privacy and are committed to safeguarding your personal data. We only share your personal data under the following circumstances:
With Your Consent: We will share your personal data with third parties if you have provided explicit consent for us to do so.
Service Providers: We may share your personal data with trusted service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, reviews ( such as Trustpilot), customer service, and marketing assistance. These service providers are bound by contractual obligations to keep your information confidential and to use it only for the purposes for which we disclose it to them.
Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal data may be transferred or shared as part of the transaction. We will notify you of any such change in ownership or transfer of assets.
Legal Obligations: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of Rights: We may disclose your personal data when we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
We do not sell, rent, or trade your personal data to third parties for their marketing purposes without your explicit consent.
6. Do you have to provide personal data – and, if so, why?
To form a contract with you, we will need some or all of the personal data described above so that we can perform that contract or the steps that lead up to it: this is set out above in this notice. If we do not receive the data, the contract cannot be performed.
If you sign up for our mailing list, you will have to provide certain personal data. Of course, you may decide to stop receiving our mailings at any time.
7. How long will your personal data be kept for?
We carefully consider the personal data that we store, and we will not keep your information in a form that identifies you for longer than is necessary for the purposes set out in this notice or as required by applicable law. In some instances, we are required to hold data for minimum periods: for example, UK tax law currently specifies six years for retention of some of your personal data.
8. Where is Personal Data stored?
Your personal data is primarily stored on secure servers located in the United States, including those provided by our trusted service provider, Google Drive. We take the security and privacy of your personal data very seriously and implement stringent measures to protect it, regardless of where it is stored.
To ensure your data is protected, we have put in place the following safeguards:
Adequate Protection: We ensure that any data transferred outside the United Kingdom and European Economic Area (EEA) is covered by appropriate safeguards that provide an adequate level of protection as required by UK and European data protection laws.
Standard Contractual Clauses: We use standard contractual clauses approved by the European Commission for data transfers to the United States, ensuring your data receives a high level of protection.
Data Processing Agreements: We have comprehensive data processing agreements with our service providers, including Google, to ensure they handle your data in compliance with our strict data protection standards.
Security Measures: We employ a variety of technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration. This includes encryption, access controls, and regular security audits.
By using our services, you consent to the transfer, storage, and processing of your personal data in the United States as described above. We will take all necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.
9. How do we keep your personal data secure?
Spirit Sound Ltd. have security measures in place designed Spirit Sound Ltd. employees and third parties processing data on our behalf have access to your personal data.
All Spirit Sound Ltd. employees and sub-contractors who have access to your personal data are required to adhere to the Spirit Sound Ltd. Privacy Notice and we have in place contractual safeguards with our third-party data processors to ensure that your personal data is processed only as instructed by Spirit Sound Ltd.
The security measures we have in place include:
regular reviews of information collection, storage and processing practices to
protect against unauthorised access
restriction of access to personal information
monitoring of systems storing and processing information
use of secure technologies (e.g. SSL, encryption)
scenario planning and crisis-management exercises to ensure we are ready to respond to cyber security attacks and data security incidents.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We take all reasonable steps to keep your data safe and secure and to ensure the data is accessed only by those who have a legitimate interest in doing so. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us. Any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
10. Your information rights
We draw your attention to the following rights under data protection law:
right to be informed about the collection and use of your personal data
right of access to your personal data, and the right to request a copy of the information that we hold about you and supplementary details about that information – you will be asked to provide proof of your identity and residential address, and we may ask you to provide further details to assist us in the provision of such information right to have inaccurate personal data that we process about you rectified – we want to ensure that the personal information that we process and retain about you is accurate, so please do remember to tell us about any changes, for example, if you have moved address or changed your contact details. It is your responsibility to ensure you submit true, accurate, and complete information to us; please also update us in the event this information changes.
right of erasure – in certain circumstances you have the right to have personal data that we process about you blocked, erased or destroyed
the right to object to, or restrict:
processing of personal data concerning you for direct marketing
decisions being taken by automated means which produce legal effects concerning you or that similarly significantly affect you
in certain other situations, to our continued processing of your personal data
the right of portability of your data in certain circumstances.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
Please contact us using the details in section 1 of this notice if you would like to exercise any of these rights or know more about them.
These rights are subject to certain limitations that exist in law. Further information about your information rights is available on the ICO’s website: https://ico.org.uk.
11. Cookies
Our websites uses cookies and other tracking technologies, including Facebook Pixels, to collect information about your browsing behavior. Cookies are small data files stored on your device that help us recognize repeat visitors, facilitate websites navigation, and measure the effectiveness of our campaigns. You can manage your cookie preferences through your browser setting. For more information on which cookies we use and how we use them, please see our cookies notice.
12. Facebook Pixels
We use Facebook Pixels on our websites to collect information about your browsing activities. This includes data such as the pages you visit, the actions you take on our websites (like making a purchase or signing up for our newsletter), and other similar information.
Purpose of Data Collection
The data collected through Facebook Pixels is used to improve our websites and our marketing efforts. Specifically, we use this information to:
Understand how users interact with our websites
Optimize our advertising campaigns
Measure the effectiveness of our advertisements
Create targeted advertisements based on your interests and behaviour
Data Sharing
We may share the data collected via Facebook Pixels with Facebook and its partners. This data sharing allows us to use Facebook's advertising and analytics tools to enhance our marketing efforts and provide you with more relevant advertisements. Facebook's use of this data is governed by Facebook's Data Policy.
User Choices and opt-out options
You have choices regarding the collection and use of your data. You can opt-out of Facebook's interest-based advertising by adjusting your ad preferences on Facebook. Additionally, you can use tools such as the Digital Advertising Alliance’s WebChoices Tool to manage your preferences. To disable Facebook Pixels and other tracking technologies, you can adjust your browser settings or use browser extensions designed to block tracking.
Facebook Data Security
We take appropriate security measures to protect the data collected through Facebook Pixels. While no method of transmission over the internet or electronic storage is 100% secure, we strive to use commercially acceptable means to safeguard your information.
13. Changes to this privacy notice
We may change this notice from time to time. You should check this notice on our websites occasionally, to ensure you are aware of the most recent version.
14. Children Age 13 and Under
The Company recognizes the special obligation to protect personally identifiable information obtained from children aged 13 and under. As such, if you are 13 years old or younger, the company requests that you not submit any personal information to the websites or to the company. If the Company discovers that a child age 13 or younger has signed up on the websites or provided us with personally identifiable information, we will delete that child’s identifiable information from our records.
The Company nonetheless encourages parents to go online with their children. Here are a few tips to help make a child’s online experience safer:
Teach children never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.
Know the websites your children are visiting and which websites are appropriate.
Look for websites privacy policies. Know how your child’s information is treated.
Check out the FTC’s websites for more tips on protecting children's privacy online.
15. Malware/Spyware/Viruses
Neither the Company nor the websites knowingly permits the use of malware, spyware, viruses, and/or other similar types of software.
16. Links to External websites
The Company is not responsible for the content or practices of third-party websites that may be linked to the websites. The Company is also not responsible for any information that you might share with such linked websites. Before disclosing any information, you should refer to each website's respective privacy policy and practices.
17. Bulletin Boards and Chat Areas
Guests of the websites are solely responsible for the content of messages they post on the Company’s forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number) on the bulletin boards or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features.
Choice/Opt-Out: The websites may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You can always remove your name from any e-mail list to discontinue any such future communications. To ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the Company which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communication, please e-mail us at hello@centerseba.com, including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.
18. Contact Information for Complaints or Concerns
If you have any complaints or concerns about the Company or this privacy statement, please contact via email: hello@centerseba.com or via regular mail: 99 Long Street, Middleton, Manchester, M24 6UN United Kingdom.
Information provided by you via general e-mail inquiries to the Company such as your e-mail address is used only to respond to your inquiries in the ordinary course of business and is never shared with third parties.
19. Your Acceptance of These Terms
By using the websites, you accept the policies and restrictions set forth in this Online Privacy Policy. If you do not agree to this policy, please do not use the websites. This Online Privacy Policy may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then-current Online Privacy Policy to which you are bound.
Spirit Sound Ltd., trading as ‘Chantress Seba’, ‘Center’ and ‘Center Seba, is registered in England and Wales (Company Number 15137543) at 99 Long Street, Middleton, Manchester, United Kingdom, M24 6UN. Contact: hello@centerseba.com.
Cookie Notice
This Cookie Notice will explain to you which cookies are used on our website, what they are used for and what sort of steps you can take to manage them. It might not be as fun as the baked sort, but it is important, so take a moment to read this notice.
Use of Cookies
Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent.
Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.
Spirit Sound Ltd uses the following cookies on the Site:
List of cookies
Social Media Sharing
Our Site may contain links to third-party social media sites such as Facebook, YouTube and Instagram. If you take the opportunity to share our website content via these social media sites, those sites may also place cookies on your computer. If you have chosen to share our content via your social media sites, we have no control over this or the technologies used by the third-party sites, and accept no liability or responsibility for them.
Managing your cookies
Your cookie settings are managed in your web browser, which should automatically be set to enable cookies unless you have changed your settings. It is important, therefore, that you understand how your cookie settings are set up in your browser(s).
You can enable, disable or delete cookies by following your browser instructions, which you can usually find in the tools or help or edit menu of a computer. If you choose to disable your cookie settings, then some of the basic shopping functionality of our website will not operate.
We will update this cookie notice from time to time, so please check back periodically to see any updates of changes.
Spirit Sound Ltd is a company incorporated and registered in England and Wales under company number 15137543 and having its registered office address at 99 Long Street, Middleton, Manchester, M24 6UN United Kingdom. Spirit Sound Ltd trades as ‘Chantress Seba’, ‘Center’ and ‘Center Seba. You may contact us at: hello@centerseba.com.
Last Updated: 26 January, 2025
END OF PRIVACY NOTICE